MFA Activation

This support article has been created to help you activate multi-factor authentication. 

Multi Factor Authentication (MFA) is covered in depth in the passwords module in the portal. It adds an extra layer of security and protects your account – especially if your password was leaked. To enable MFA follow the simple steps.

1. Log in to knowledgelab.training as usual.
2. Visit https://knowledgelab.training/mfa-activation/
3. Download and install your favourite time-based MFA app. Google Authenticator will suffice if you are unsure.
4. Scan the QR code with the app and ensure it generates a One Time Passcode (OTP)
5. Activate MFA from the ‘MFA Activation’ page.
6. The next time you log in, you will be asked to supply an OTP from the app.
7. You can turn off MFA by visiting https://knowledgelab.training/mfa-activation/ again.